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Erica Dhawan

  • Leading Authority on 21st Century Teamwork, Collaboration, and Innovation
  • WSJ Bestselling Author
  • Named “Oprah of Management Thinkers” and Ranked #1 of Top Women Keynote Speakers
Fee range*
Keynote: $50,000
Keynote (virtual): $30,000
International: $60,000
Travel Fees
US: $2,000

When leaders want to break team silos, drive exponential growth, and innovate through teamwork, they call Erica Dhawan. Erica is an internationally recognized authority, bestselling author, and advisor on 21st century teamwork, collaboration, and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers,” she is the author of three books: Use Your Brain, Digital...

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When leaders want to break team silos, drive exponential growth, and innovate through teamwork, they call Erica Dhawan.

Erica is an internationally recognized authority, bestselling author, and advisor on 21st century teamwork, collaboration, and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers,” she is the author of three books: Use Your Brain, Digital Body Language, and Get Big Things Done: The Power of Connectional Intelligence.

The world of business is increasingly digital, and work practices have changed at a blistering rate. Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance, and create authentic engagement that keeps organizations competitive and original in the age of AI. Rated #1 on the Top Women Keynote Speakers list and featured among the top 50 management thinkers most likely to shape the future of business, Erica appears frequently in Harvard Business Review, New York Times, and the Wall Street Journal. She pairs storytelling and humor with research to give audiences interactive, refreshing, practical strategies for modern, innovation-driving teamwork.

She holds degrees from Harvard, MIT, and Wharton.

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Erica Dhawan in Media

Speaker Programs

Get Big Things Done: The Power of Connectional Intelligence
Two teams have been working on the same problem for six months. Neither knows the other exists. That is what endless meetings, cross-team dysfunction, duplication, and delay actually cost you. And it isn't a tools ...more
Two teams have been working on the same problem for six months. Neither knows the other exists. That is what endless meetings, cross-team dysfunction, duplication, and delay actually cost you. And it isn't a tools problem. Your people can find any document, any dataset, any answer in seconds. So why is collaboration still hard? Because what actually moves work forward is their human relationships across silos. The colleague who tried this years ago and watched it fail. The client relationship that makes a hard conversation possible. Tools can retrieve everything your company recorded. It cannot reach what only your people know. When every organization has the same tools, the edge belongs to those who connect across the lines that divide them. Function to function. Region to region. Level to level. Erica Dhawan, global expert on 21st century teamwork and innovation and author of Get Big Things Done, named this Connectional Intelligence, which turns people into superconnectors who break silos and drive breakthrough impact. She shows leaders and teams how to surface what no system captured, build trust fast across boundaries, and unlock the collective expertise of the whole enterprise. ...less
Use Your Brain: Critical Thinking Intelligence for the Era on Autopilot
Your people aren't using AI. They're agreeing with it. We stopped drafting and started approving. We stopped wrestling with the idea and started accepting the summary. It feels like productivity. It's cognitive surrender, and it's ...more
Your people aren't using AI. They're agreeing with it. We stopped drafting and started approving. We stopped wrestling with the idea and started accepting the summary. It feels like productivity. It's cognitive surrender, and it's quietly flattening originality, weakening recall, and producing decisions no one in the room can actually defend. Erica Dhawan, global expert on 21st century teamwork and innovation and author of Use Your Brain, argues that Critical Thinking Intelligence is to this decade what Emotional Intelligence was to the '90s: the differentiator between the leaders who compound and the ones who get automated. This is a keynote about running at full speed without outsourcing the original thinking that makes your people worth paying for. Based on case studies and practical storytelling, Dhawan sends audiences home with team rituals they can run the next morning: the Think Sandwich, where human judgment opens and closes every AI-assisted task, the Friction Meeting, where someone is assigned to argue how the work is wrong; and a Decision Filter for what to automate, what to augment, and what stays non-negotiably human. Interactive, immediately usable, and built for teams that think originally and creatively in our modern age. ...less
Collaborate Faster and Further Together
Every message is now well-written. Warm opener. Clean structure. Thoughtful closing line. And you have no idea whether the person actually read your note, cared about your problem, or was even the one who wrote ...more
Every message is now well-written. Warm opener. Clean structure. Thoughtful closing line. And you have no idea whether the person actually read your note, cared about your problem, or was even the one who wrote it. That's the new trust problem. In the past, the signals were sloppy but real. A rushed reply meant something. A typo at 11pm meant something. A long thoughtful message meant someone spent time on you. Effort used to be visible in the writing. Now polish is free. Erica Dhawan, global expert on 21st century teamwork and innovation and author of the WSJ bestseller Digital Body Language decodes what actually signals care, credibility, and commitment. Specificity is the new sincerity. Response time is the new eye contact. Showing your reasoning is the new showing your work. And the fastest way to rebuild trust with a client, a peer, or a direct report is to be unmistakably human in a channel where everyone else sounds like a machine. This keynote will name the norms that are quietly eroding trust, and leave audiences with shared communication rules and guidelines for what gets automated, what gets drafted, and what has to come from a person. ...less
Get Big Things Done: The Power of Connectional Intelligence (Navigating the Customer Voyage)
In today's fast-evolving landscape, success requires more than just speed and intelligence—it demands Connectional Intelligence (CxQ). Collaboration expert Erica Dhawan introduces this transformative concept, showing how it can help organizations navigate the "Voyage to Value" ...more
In today's fast-evolving landscape, success requires more than just speed and intelligence—it demands Connectional Intelligence (CxQ). Collaboration expert Erica Dhawan introduces this transformative concept, showing how it can help organizations navigate the "Voyage to Value" by enhancing customer retention through purposeful and strategic connections. Over the past year, leaders have seen that retaining customers isn’t just about meeting expectations; it’s about anticipating their needs and creating deeper, value-driven relationships. This session dives into recent trends and insights that are reshaping the way businesses engage with customers, emphasizing how Connectional Intelligence turns teams into superconnectors who break down silos, speed up innovation, and drive meaningful outcomes. Participants will explore how to move from more meetings and emails to truly productive engagement—engagement that boosts the quality of service, shares expertise effectively, and ensures alignment across teams for a smoother customer journey. This keynote offers a blueprint for harnessing Connectional Intelligence to not only adapt to change but to thrive—turning the customer voyage into a lasting journey of value and retention. ...less

Reviews

“Erica’s presentation was an absolute hit.”

- Erik Spoelstra, Head Coach of Miami Heat

"Non-verbal cues are vital to understanding each other. Now that so much communication happens online--and with the massive shift to distance learning and remote workplaces--we need Erica Dhawan’s book more than ever. In Digital Body Language, Erica shares tips and strategies for communicating effectively on chats, emails, and video calls, so everyone can successfully share…

- Sheryl Sandberg, COO of Facebook

“Erica offers a profound look at how to foster inclusion and better leadership in our digital world."

- Billie Jean King, Founder, Billie Jean King Leadership Initiative

“Terrific. Our leaders were very engaged and had immediate practical takeaways. Erica made a big impact.”

- Mike Fucci, Chairman Emeritus, Deloitte

“Erica’s session was engaging, relevant, and actionable. She is thoughtful, inspirational, and smart with a contagious positive energy. All organizations and executive leaders would benefit from having her as an advisor to drive behavioral change, harness the power of networks, and think beyond traditional cohorts. She is a thought leader in the development of collaborative…

- Lisa McCann, COO & Global Head of Customer Success and Delivery Services, Korn Ferry

“Erica’s presentation was absolutely perfect for our leaders. Our group was diverse and Erica was a hit with everyone! Her storytelling style of presenting along with a healthy dose of informative case studies kept everyone engaged and interested and excited about using connectional intelligence to transform our business.

- George Chavel, Chairman Emeritus, Sodexo

"As a presenter at our organization's first large scale virtual conference, Erica delivered a keynote session that was not only engaging and thought-provoking, it was extremely relevant to what our organizational membership is currently experiencing. Erica's presentation took viewers outside of their home offices and truly felt like a live, in-person event."

- Hannah DeBevoise, AACSB International

“Erica delivered an outstanding keynote. Her message about digital body language could not be more relevant and timely than it is today.”

- Bridget Dunn, Meeting Planner, Association for Talent Development

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