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Tony Brigmon

  • Appointed by Southwest Airlines CEO as their Official "Ambassador of Fun"
  • 3 Decades Speaking on Southwest's Best-Practices & Positive Culture
  • Former Face of Southwest Airlines Culture & Values
Speaker Fees
Keynote: $10,000
Traveling From
Texas

Tony Brigmon spearheaded "fun" at Southwest Airlines as their official "Ambassador of Fun" delivering customer care and employee development programs.  Today, Tony teaches organizations how fun translates into serious results with customers and employees based on the best practices that helped Southwest Airlines achieve this same recognition with their customers, this level of performance with their employees and

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“I Believe that people find you irresistibly attractive when you make it all about THEM.  And it’s easy when you know how to communicate to energize, connect to engage, and cultivate to enrich.  Some great teachers taught me how to do this. I can teach you.  It’s what I do.  The more I get to share the more alive I become.  Woo hoo.

Tony Brigmon spearheaded “fun” at Southwest Airlines as their official “Ambassador of Fun” delivering customer care and employee development programs.  He teaches organizations how fun translates into serious results with their customers and employees based on the best practices that helped Southwest Airlines achieve this same recognition with their customers, this level of performance with their employees and a #1 position in the industry.

Southwest is known as the #1 domestic boarding carrier and was rated #1 for 5 years in a row by receiving an award that has become known as the “Triple Crown” Award for Excellence (an award that recognizes an airline for being #1 in best on-time performance, #1 in best baggage handling and #1 in customer satisfaction gauged by fewest customer complaints of all major airlines).   It has been said that Southwest winning this prestigious award so many years in a row is “like an NFL team winning the Super Bowl in 5 consecutive years”.

Tony Brigmon is in high demand with his experience and expertise drawing on Southwest Airlines best-practices that have repeatedly made Southwest Airlines #1. Today, Tony mixes best-practices from a #1 company with his signature fun, high-energy, dynamic and interactive presentation style to energize audiences to be their best.

He was one of only ten speakers featured by Meetings and Conventions Magazine in article entitled: “Most Wanted – Hottest Speakers On the Circuit Right Now!” Tony has written and published over forty-five stress management and motivation songs, and used them in meetings to energize, engage and enrich.

He has received over 600 letters of commendation or recommendation from executives of major corporations around the world including Southwest Airlines, Shell, Sprint, Tesoro, GVTV, First Bank, Lockheed, USAL, Ryland Homes, and others.

“I’ve seen Tony interact with people as a speaker, as a member of a group, and on an individual coaching basis.  In all of these environments, Tony creates a positive, supportive and encouraging ‘zone’ around him.  Once you enter that zone, you know that three things are going to happen. First, you are going to have fun.  Second, you are going to see things in a new and more positive way.  And third, you are going to walk away feeling a whole lot better about who you are and what you can accomplish.”  – Rob Ghio, Law Office of Rob Ghio, P.C.

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Speaker Programs

The FUNomenal™ Workplace
Tony Brigmon is serious about having fun. Serious fun with serious results. As a result of his questionable spelling skills, Tony learned at an early age that his name spelled backward is “YNOT.” As in, ...more
Tony Brigmon is serious about having fun. Serious fun with serious results. As a result of his questionable spelling skills, Tony learned at an early age that his name spelled backward is “YNOT.” As in, “YNOT” learn how to use “fun” to get more done and bring out the best in everyone? “Fun” was the power of “positivity” that helped catapult a small carrier into a force that changed the airline industry. Learn how these FUNOMENAL best practices make you funomenal too and irresistibly attractive in your communication with others. You can do this. So, YNOT? ...less
FUNomenal™ Attitude & Employee Engagement
Tony Brigmon is an astute observer of superperformance behavior and employee engagement and what drives both. This program is based on Tony’s personal observations of irresistibly attractive attitudes at Southwest Airlines and elsewhere and how ...more
Tony Brigmon is an astute observer of superperformance behavior and employee engagement and what drives both. This program is based on Tony’s personal observations of irresistibly attractive attitudes at Southwest Airlines and elsewhere and how attitude indeed affects altitude. Tony shares proven Best Practices that spark positive can-do/will-do/get ‘er done attitudes. ...less
FUNomenal™ Stress Management
Goodbye Stress. Hello Success. You get more fun, more laughter, more happiness, and less stress. YES! When Tony was at Southwest Airlines as their official “Ambassador of Fun”, he delivered stress management programs for employees ...more
Goodbye Stress. Hello Success. You get more fun, more laughter, more happiness, and less stress. YES! When Tony was at Southwest Airlines as their official “Ambassador of Fun”, he delivered stress management programs for employees that made an impact. It was well needed as Southwest dealt in one of the highest stress industries in the world. They found creative ways to turn those negatives into positives. Then, they could really create that environment where fun, positivity, and laughter reigned. Translation: Their people could “have more fun, get more done, and they could bring out the best in everyone.” Re-energize yourself through the power of fun, positivity, and laughter and learn ways to decrease and manage stress in your work and life! ...less
FUNomenal™ Communication
This program is about how to become irresistibly attractive in your communication with others. And it’s easy when you know how to COMMUNICATE to energize, CONNECT to engage, and CULTIVATE shared knowledge to enrich. Some ...more
This program is about how to become irresistibly attractive in your communication with others. And it’s easy when you know how to COMMUNICATE to energize, CONNECT to engage, and CULTIVATE shared knowledge to enrich. Some great teachers taught Tony how to do this. He can teach you. It’s what he does. The more he gets to share the more alive he becomes which means the better you’ll get at communicating with you know who. Woohoo. ...less
FUNomenal™ Culture
Southwest Best-Practices brought to your organization. Are We Having FUN, Yet?: You’re in for some bonafide serious results and serious FUN when Tony Brigmon, “The Ambassador of FUN,” brings his refreshing and unique motivational messages ...more
Southwest Best-Practices brought to your organization. Are We Having FUN, Yet?: You’re in for some bonafide serious results and serious FUN when Tony Brigmon, “The Ambassador of FUN,” brings his refreshing and unique motivational messages that are interactive and mixed with fun and energizing music. He teaches audiences to get more energized (with shared goals), more engaged in their work (with mutual respect) and teaches ways to enrich each other (through shared knowledge) to create a happier more productive culture that helps to attract and retain top talent. ...less
FUNomenal™ Productivity
This program is filled with Best Practice ideas from Tony’s Southwest Airlines experience and elsewhere on how to get everyone on the same page so they pull together not apart, deal effectively with challenges, and ...more
This program is filled with Best Practice ideas from Tony’s Southwest Airlines experience and elsewhere on how to get everyone on the same page so they pull together not apart, deal effectively with challenges, and learn from positive and negative experiences – for optimum personal and team productivity. ...less
FUNomenal™ Change
Nothing changes for BETTER until something changes for BETTER. During this presentation Tony shares best practices on navigating change and directing a team in a turbulent environment. He includes his personal observations about innovative change ...more
Nothing changes for BETTER until something changes for BETTER. During this presentation Tony shares best practices on navigating change and directing a team in a turbulent environment. He includes his personal observations about innovative change at Southwest Airlines and how embracing it allowed Southwest to keep reinventing themselves to keep them ahead of the competition. This gave them what their competition called an ‘unfair advantage’. People will support the change they help create. Tony will share how to apply this principle to help your team innovate and embrace positive change. ...less
FUNomenal™ Leadership
Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches leaders how to create a fun, profitable work environment where employees/teams are ...more
Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches leaders how to create a fun, profitable work environment where employees/teams are internally energized to do their best, work with each other productively, and in a positive environment that’s good for employees, leaders and customers. Fun was serious businesses at Southwest because Fun creates serious results, and that is what Tony teaches leaders. Learn leadership best-practices from Southwest Airlines to raise the bar on their own leadership competencies, their own management skills, the positive tone they set as a leader. Work with and better inspire your employees to greater levels of performance to create leaders who lead by creating seriously fun and effective collaboration between themselves, employees and teams using proven Southwest Best Practices! ...less
The FUNomenal™ Customer Service Experience
Based on the principles he learned, researched, and spearheaded at Southwest Airlines (as their “Ambassador of Fun”), Tony teaches audiences how to create a fun, profitable customer experience. Raise the bar on your team, have ...more
Based on the principles he learned, researched, and spearheaded at Southwest Airlines (as their “Ambassador of Fun”), Tony teaches audiences how to create a fun, profitable customer experience. Raise the bar on your team, have the right people on your team, train your team on your values, drive Southwest customer service concepts (consistency, passion, accountability, teamwork). Learn how together everyone can create that customer experience that makes customers want to come back and creates serious results, serious profits, and serious collaboration between employees and managers! ...less
FUNomenal™ CARE: Caring for Self, Internal Customers, and External Customers!
Have you ever wondered, “Who cares?” Tony Brigmon, Former Southwest Airlines Official “Ambassador of FUN”, shows you how to increase personal effectiveness through “Caring for Self” — spark employee morale/motivation, stimulating team-building, and enhance relationships ...more
Have you ever wondered, “Who cares?” Tony Brigmon, Former Southwest Airlines Official “Ambassador of FUN”, shows you how to increase personal effectiveness through “Caring for Self” — spark employee morale/motivation, stimulating team-building, and enhance relationships and partnerships through “Caring for Internal Customers” — and enhance the customer service experience through “Caring for External Customers”. This helps to get groups motivated to raise the bar on themselves, keep each other accountable and reach peak performance at work while having more fun too! ...less
FUNomenal™ Teamwork
Fun was serious businesses at Southwest because Southwest learned that fun creates serious results, and that is what Tony teaches groups – staying positive, having fun, preventing conflict, and working together better. Based on principles ...more
Fun was serious businesses at Southwest because Southwest learned that fun creates serious results, and that is what Tony teaches groups – staying positive, having fun, preventing conflict, and working together better. Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches how everyone can contribute to create a fun, profitable work environment where each individual is positive and internally motivated and teams are energized to work with each other productively, in a positive environment that’s good for employees, leaders, and customers. Learn teamwork best-practices from Southwest Airlines and Tony’s years of experience speaking/researching and training to raise the bar on your employees’ competencies, to avoid and prevent conflict and reject negativity, to improve employees skill sets, and improve the positive tone they hold each other accountable to. Work with and better inspire each other to greater levels of performance to create individuals who work together to create seriously fun and effective collaboration using proven Best Practices observed at Southwest Airlines! ...less
FUNomenal™ Sales
This program is based on ideas that work from Tony’s years of experience at Southwest Airlines. Tony’s program helps audiences have fun, stay positive, maintain momentum and grow sales. Tony knows sales audiences don’t want ...more
This program is based on ideas that work from Tony’s years of experience at Southwest Airlines. Tony’s program helps audiences have fun, stay positive, maintain momentum and grow sales. Tony knows sales audiences don’t want fluff, they want stuff (best practices ideas) that work, that are relevant and that they can use immediately. That’s what Tony delivers. Tony Brigmon brings the best of Southwest Airlines culture, innovation, and creative approach to sales to your sales team. Tony shares his fun, interactive sales presentation based on the proven S.A.L.E.S. formula (developed on Southwest best-practices and his own training/consulting with sales audiences) for finding out what people want and giving it to them in an irresistibly attractive way. In this presentation, Tony would include ideas to help sales professionals: keep themselves energized, keep each other energized, and stay energized to move the organization towards increased profitability. ...less
FUNomenal™ Safety
Tony says, “It’s not what we don’t know that gets us in trouble. It’s what we forget when we’re under stress or that we let slide when we’re in a hurry.” The details count and ...more
Tony says, “It’s not what we don’t know that gets us in trouble. It’s what we forget when we’re under stress or that we let slide when we’re in a hurry.” The details count and those details reinforced by a safety culture helped to make Southwest Airlines the “safest” Airline with the least amount of delays and highest satisfaction from customers (as rated by the FAA year after year). This program supports an organization in doing the same things well: attaining the highest safety rating while maintaining on-time performance and internal/external satisfaction. And, Tony says “It’s the Southwest Way: let’s have fun while we’re doing it”! Tony has trained and worked with all levels of employees at Southwest – everyone from the airplane mechanic to the CEO. He learned how to relate to anyone and bring his signature humor, positivity and practicality to sometimes a technical or heavy topic of safety. In this unique and refreshing safety presentation, Tony shares the S.A.F.E. formula and draws from his experience in human behavior and from some of the best practices he learned at the safest carrier in the country: Southwest Airlines. The goals of the session are to create a positive safety culture – that gets your team back to work, re-energized to take ownership, to work together, to do what they know and build on it while holding each other accountable (in a positive way) to be safe at work, every time. Safety starts with the details. Southwest is the only domestic airline carrier that takes their planes completely apart and puts them back together, to make sure they are perfectly assembled, with every part tested, and every part working properly. The equipment is sound. In flight, every airplane has two pilots – they’re a team, that works together in a focused positive way. They hold each other accountable to do what needs to be done, to do it well, and do it efficiently and to keep people safe, every time. That level of ownership, engagement, and safety (in flight and with equipment) is only found in the airline industry at Southwest. It’s the safety culture that makes the difference. Tony brings humor, stories, and practical safety ideas to your attendees in this engaging safety presentation. ...less
FUNomenal™ Ethics
When Southwest Airlines was in its infancy they faced an ethical decision. Their king of the hill competitors Braniff International and Texas International had begun to engage in unethical behavior (dirty tricks) like booking bogus ...more
When Southwest Airlines was in its infancy they faced an ethical decision. Their king of the hill competitors Braniff International and Texas International had begun to engage in unethical behavior (dirty tricks) like booking bogus reservations on Southwest flights in an attempt to shoot Southwest out of the air before they even got off the ground. So, the decision for Southwest was “Do we reciprocate the bad or elevate the good?” They choose the latter and the rest is history. Texans rallied behind Southwest’s underdog role in this fight and Braniff and Texas International not only lost the fight, but they also lost the war. Both went bankrupt. Neither exists today. It’s true. The high road doesn’t end in low places. And the low road cannot take you to or keep you in high ones. In this presentation, Tony will share how to use the power of The Preview-The View-The Review to get everyone on board with an agreed-upon, high road moral code of ethical behavior to ensure high road success and avoid low road consequences. ...less

Reviews

Tony had no problem engaging our diverse crowd with music, stories, and his FUNomenal energy. Our audience loved his humor and wit and gave him a standing ovation.

- Invitation Homes

All generations of our staff felt they learned from Tony and the energy in the room was night and day from our last workshop. He provided a very real, very meaningful message of selfless, passionate service and respect to others.

- Texas A&M University

If there was ever a case of `Under Promise` and `Over Deliver` it was Tony Brigmon. He was the favored speaker at our conference! He touched our people deeply with practical methodology for rewiring our brains to be positive.

- Alliant National Title Insurance Company

Tony Brigmon's program, by far, has been the most talked about and remembered!

- St. Lukes Hospital

Master presenter. Funny and entertaining with solid content.

- Marketing Genius

Tony inspired the staff to consider how servant leadership can manifest itself in their daily lives. We are a better organization because of our time with Tony.

- Marana Unified School District

Tony's message and personal story are fascinating, motivating, and empowering.

- Construction Financial Management Association (CFMA)

It was as if Tony had worked in our industry all his life because he knew of our particular challenges and used his material to solve/address them.

- Southeastern Advertising Publishers Association (SAPA)

It’s been 10 years since a keynote speaker has received a standing ovation.

- Society Of Diagnostic Medical Sonography

Articles

How to Face and Defeat Your Russian Bear Dogs by Tony Brigmon, Motivational Speaker

How to Face and Defeat Your Russian Bear Dogs There are three experiences I had in my youth that gave me the wisdom, the strength, and the courage to face the Russian Bear Dogs in my life. I share them with you with the hope they may help you face yours, too. I attended elementary school, first through third grades,… ... read more

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