Speaker Programs
The FUNomenal™ Workplace (Culture)
Tony Brigmon is serious about having fun. Serious fun with serious results. As a result of his questionable spelling skills, Tony learned at an early age that his name spelled backward is “YNOT.” As in, ...more
Tony Brigmon is serious about having fun. Serious fun with serious results. As a result of his questionable spelling skills, Tony learned at an early age that his name spelled backward is “YNOT.”
As in, “YNOT” learn how to use “fun” to get more done and bring out the best in everyone? “Fun” was the power of “positivity” that helped catapult a small carrier into a force that changed the airline industry. Learn how these FUNOMENAL best practices make you funomenal too and irresistibly attractive in your communication with others. You can do this. So, YNOT? ...less
FUNomenal™ Employee Engagement
Tony Brigmon is an astute observer of superperformance behavior and employee engagement and what drives both. This program is based on Tony’s personal observations of irresistibly attractive attitudes at Southwest Airlines and elsewhere and how ...more
Tony Brigmon is an astute observer of superperformance behavior and employee engagement and what drives both.
This program is based on Tony’s personal observations of irresistibly attractive attitudes at Southwest Airlines and elsewhere and how attitude indeed affects altitude. Tony shares proven Best Practices that spark positive can-do/will-do/get ‘er done attitudes. ...less
FUNomenal™ CARE: Caring for Self, Internal Customers, and External Customers!
Have you ever wondered, “Who cares?” Tony Brigmon, Former Southwest Airlines Official “Ambassador of FUN”, shows you how to increase personal effectiveness through “Caring for Self” — spark employee morale/motivation, stimulating team-building, and enhance relationships ...more
Have you ever wondered, “Who cares?”
Tony Brigmon, Former Southwest Airlines Official “Ambassador of FUN”, shows you how to increase personal effectiveness through “Caring for Self” — spark employee morale/motivation, stimulating team-building, and enhance relationships and partnerships through “Caring for Internal Customers” — and enhance the customer service experience through “Caring for External Customers”.
This helps to get groups motivated to raise the bar on themselves, keep each other accountable and reach peak performance at work while having more fun too! ...less
FUNomenal™ Change
Nothing changes for BETTER until something changes for BETTER. During this presentation Tony shares best practices on navigating change and directing a team in a turbulent environment. He includes his personal observations about innovative change ...more
Nothing changes for BETTER until something changes for BETTER. During this presentation Tony shares best practices on navigating change and directing a team in a turbulent environment.
He includes his personal observations about innovative change at Southwest Airlines and how embracing it allowed Southwest to keep reinventing themselves to keep them ahead of the competition. This gave them what their competition called an ‘unfair advantage’. People will support the change they help create.
Tony will share how to apply this principle to help your team innovate and embrace positive change. ...less
FUNomenal™ Leadership
Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches leaders how to create a fun, profitable work environment where employees/teams are ...more
Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches leaders how to create a fun, profitable work environment where employees/teams are internally energized to do their best, work with each other productively, and in a positive environment that’s good for employees, leaders and customers.
Fun was serious businesses at Southwest because Fun creates serious results, and that is what Tony teaches leaders.
Learn leadership best-practices from Southwest Airlines to raise the bar on their own leadership competencies, their own management skills, the positive tone they set as a leader. Work with and better inspire your employees to greater levels of performance to create leaders who lead by creating seriously fun and effective collaboration between themselves, employees and teams using proven Southwest Best Practices! ...less
The FUNomenal™ Customer Service Experience
Based on the principles he learned, researched, and spearheaded at Southwest Airlines (as their “Ambassador of Fun”), Tony teaches audiences how to create a fun, profitable customer experience. Raise the bar on your team, have ...more
Based on the principles he learned, researched, and spearheaded at Southwest Airlines (as their “Ambassador of Fun”), Tony teaches audiences how to create a fun, profitable customer experience.
Raise the bar on your team, have the right people on your team, train your team on your values, drive Southwest customer service concepts (consistency, passion, accountability, teamwork).
Learn how together everyone can create that customer experience that makes customers want to come back and creates serious results, serious profits, and serious collaboration between employees and managers! ...less
FUNomenal™ Teamwork
Fun was serious businesses at Southwest because Southwest learned that fun creates serious results, and that is what Tony teaches groups – staying positive, having fun, preventing conflict, and working together better. Based on principles ...more
Fun was serious businesses at Southwest because Southwest learned that fun creates serious results, and that is what Tony teaches groups – staying positive, having fun, preventing conflict, and working together better.
Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches how everyone can contribute to create a fun, profitable work environment where each individual is positive and internally motivated and teams are energized to work with each other productively, in a positive environment that’s good for employees, leaders, and customers.
Learn teamwork best-practices from Southwest Airlines and Tony’s years of experience speaking/researching and training to raise the bar on your employees’ competencies, to avoid and prevent conflict and reject negativity, to improve employees skill sets, and improve the positive tone they hold each other accountable to.
Work with and better inspire each other to greater levels of performance to create individuals who work together to create seriously fun and effective collaboration using proven Best Practices observed at Southwest Airlines! ...less
FUNomenal™ Sales
This program is based on ideas that work from Tony’s years of experience at Southwest Airlines. Tony’s program helps audiences have fun, stay positive, maintain momentum and grow sales. Tony knows sales audiences don’t want ...more
This program is based on ideas that work from Tony’s years of experience at Southwest Airlines. Tony’s program helps audiences have fun, stay positive, maintain momentum and grow sales.
Tony knows sales audiences don’t want fluff, they want stuff (best practices ideas) that work, that are relevant and that they can use immediately. That’s what Tony delivers.
Tony Brigmon brings the best of Southwest Airlines culture, innovation, and creative approach to sales to your sales team. Tony shares his fun, interactive sales presentation based on the proven S.A.L.E.S. formula (developed on Southwest best-practices and his own training/consulting with sales audiences) for finding out what people want and giving it to them in an irresistibly attractive way.
In this presentation, Tony would include ideas to help sales professionals: keep themselves energized, keep each other energized, and stay energized to move the organization towards increased profitability. ...less
FUNomenal™ Safety
Tony says, “It’s not what we don’t know that gets us in trouble. It’s what we forget when we’re under stress or that we let slide when we’re in a hurry.” The details count and ...more
Tony says, “It’s not what we don’t know that gets us in trouble. It’s what we forget when we’re under stress or that we let slide when we’re in a hurry.”
The details count and those details reinforced by a safety culture helped to make Southwest Airlines the “safest” Airline with the least amount of delays and highest satisfaction from customers (as rated by the FAA year after year).
This program supports an organization in doing the same things well: attaining the highest safety rating while maintaining on-time performance and internal/external satisfaction. And, Tony says “It’s the Southwest Way: let’s have fun while we’re doing it”!
Tony has trained and worked with all levels of employees at Southwest – everyone from the airplane mechanic to the CEO. He learned how to relate to anyone and bring his signature humor, positivity and practicality to sometimes a technical or heavy topic of safety.
In this unique and refreshing safety presentation, Tony shares the S.A.F.E. formula and draws from his experience in human behavior and from some of the best practices he learned at the safest carrier in the country: Southwest Airlines.
The goals of the session are to create a positive safety culture – that gets your team back to work, re-energized to take ownership, to work together, to do what they know and build on it while holding each other accountable (in a positive way) to be safe at work, every time.
Safety starts with the details. Southwest is the only domestic airline carrier that takes their planes completely apart and puts them back together, to make sure they are perfectly assembled, with every part tested, and every part working properly.
The equipment is sound. In flight, every airplane has two pilots – they’re a team, that works together in a focused positive way. They hold each other accountable to do what needs to be done, to do it well, and do it efficiently and to keep people safe, every time.
That level of ownership, engagement, and safety (in flight and with equipment) is only found in the airline industry at Southwest. It’s the safety culture that makes the difference.
Tony brings humor, stories, and practical safety ideas to your attendees in this engaging safety presentation. ...less
