Speaker Programs
BUILDING POWERFUL CONNECTIONS® IN A CULTURALLY DIVERSE SOCIETY
America is one of the most culturally diverse societies on earth. Whether it is based on race, age, gender, religion, sexual orientation, physical ability or communication style, you are more likely than ever to find ...more
America is one of the most culturally diverse societies on earth. Whether it is based on race, age, gender, religion, sexual orientation, physical ability or communication style, you are more likely than ever to find yourself in a diverse organizational setting. While this diversity offers many benefits, it can also create barriers that inhibit the development of personal and professional relationships. This highly interactive session will teach you how to overcome these barriers with The L.U.C.A.S. Approach®. ...less
WHY YOU SHOULD CARE ABOUT UNCONSCIOUS BIAS
Unconscious bias is a quiet, yet powerful performance killer because it interferes with our ability to build relationships across differences and impairs individual and organizational performance. Specifically, bias has a negative impact on employee engagement, ...more
Unconscious bias is a quiet, yet powerful performance killer because it interferes with our ability to build relationships across differences and impairs individual and organizational performance. Specifically, bias has a negative impact on employee engagement, satisfaction, retention, innovation, productivity and customer service. This session discusses research on the negative impact of bias on individuals and organizations, identifies the specific benefits of reducing bias and offers talking points for persuading organizational leaders to engage in an unbiasing process. ...less
UNCONSCIOUS BIAS: A QUIET PERFORMANCE KILLER
Noise is anything that interferes with the accurate transmission of a message between a sender and a receiver. It can be categorized as internal, external, emotional or cultural; however, unconscious bias is the loudest form ...more
Noise is anything that interferes with the accurate transmission of a message between a sender and a receiver. It can be categorized as internal, external, emotional or cultural; however, unconscious bias is the loudest form of noise because it not only interferes with our ability to build powerful relationships across cultural differences, it leads to bad decisions that impair individual and organizational performance. This session will describe unconscious bias and identify the specific ways it can diminish your effectiveness. ...less
UNBIASING YOUR ORGANIZATION
This session serves as a follow-up to Unconscious Bias: A Quiet Performance Killer. It introduces a 4-step unbiasing process that will help participants reduce the negative impact of unconscious bias on work relationships and performance. ...more
This session serves as a follow-up to Unconscious Bias: A Quiet Performance Killer. It introduces a 4-step unbiasing process that will help participants reduce the negative impact of unconscious bias on work relationships and performance. Specifically, the facilitator will provide a detailed demonstration of the unbiasing process by examining its application with two specific organizational processes such as an employee referral process, onboarding process, team problem-solving process or customer service process. ...less
BUILDING POWERFUL CONNECTIONS® WITH A DIVERSE AUDIENCE
Communication and learning style differences, language differences, cultural misunderstanding, unconscious bias and communication errors can negatively impact your presentations. The good news is we can learn to effectively communicate our messages to a diverse group ...more
Communication and learning style differences, language differences, cultural misunderstanding, unconscious bias and communication errors can negatively impact your presentations. The good news is we can learn to effectively communicate our messages to a diverse group of individuals. This program will teach you how by introducing The L.U.C.A.S. Approach®. Specifically, you'll learn to implement 10 steps that will allow you to build powerful connections with a diverse array of audience members. ...less
3 BIG PRESENTATION MISTAKES AND WHAT TO DO ABOUT EACH ONE
Whether you are a leader, trainer, facilitator, speaker, teacher or salesperson, sooner or later, you'll need to stand in front of a group and make a powerful impact. To do this, you must avoid some ...more
Whether you are a leader, trainer, facilitator, speaker, teacher or salesperson, sooner or later, you'll need to stand in front of a group and make a powerful impact. To do this, you must avoid some of the common presentation mistakes that can reduce your effectiveness, negatively impact your message and limit the effect of your program. This session will show you how to avoid these pitfalls and demonstrate true speaking eloquence. ...less
PIVOTING TO VIRTUAL IN 5 "KINDA" SIMPLE STEPS
The worldwide coronavirus pandemic has prompted drastic changes in how we engage one another in the workplace. Gone (or often gone) are the days of in-person meetings, conferences, conventions, expos, classes, training sessions, coaching sessions, ...more
The worldwide coronavirus pandemic has prompted drastic changes in how we engage one another in the workplace. Gone (or often gone) are the days of in-person meetings, conferences, conventions, expos, classes, training sessions, coaching sessions, and discussion groups. They have been replaced by virtual meetings, which have caused a great deal of stress for many of us. This session is designed to remove that stress and to show you how to connect, communicate, interact, lead and present virtually in an efficient and effective manner. ...less
