Ron McMillan

Bestselling Business Author in Leadership, Influence, & Communication; Recognized Entrepreneur

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For more than twenty-eight years, Ron McMillan has helped union and first-level managers, CEOs, and corporate executives become measurably more vital by advising them on topics including team development, personal vitality, quality, communication, » Read Full Bio

For more than twenty-eight years, Ron McMillan has helped union and first-level managers, CEOs, and corporate executives become measurably more vital by advising them on topics including team development, personal vitality, quality, communication, and results-oriented leadership. Cofounder of VitalSmarts, Ron has researched methods for driving rapid, sustainable, and measurable change in behaviors.

Ron is the coauthor of seven books, three of which are The New York Times bestsellers Influencer: The Power to Change Anything, Crucial Conversations: Tools for Talking when Stakes are High and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior.

Recognized as a subject-matter expert in interpersonal relationships, corporate culture change, and workplace issues, Ron has been featured widely in the national media including NPR, Inc. magazine, and The New York Times.

A gifted speaker, Ron has appeared at hundreds of conferences, conventions, and management retreats such as the American Society of Training and Development, Human Resource Development, and Direct Selling Association. Additionally, Ron has spoken to executives at Lockheed Martin, AT&T, Nike, Saturn, Hewlett-Packard, Ford, Sprint, Disney, Harley-Davidson, Providence Healthcare, and Intel. Ron’s unrivaled ability to delight a crowd and inspire his audience to improve their personal and professional lives has clients asking for his return again and again.

A pioneer in the training industry, Ron cofounded the Covey Leadership Center where he helped to develop numerous training programs including Principle Centered Leadership and The Seven Habits of Highly Effective People. Ron is cofounder of VitalSmarts and currently serves on its board of directors. With award-winning training products based on thirty years of ongoing research, VitalSmarts has helped more than three hundred of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable and measurable change in behaviors. VitalSmarts has been ranked twice by Inc. magazine as one of the fastest growing companies in America and has taught two million people worldwide.

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Media files by Ron McMillan

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Speaker Programs (Click on each program to view the description)

Crucial Conversations
Crucial conversations (conversations where stakes are high, opinions vary, and emotions run strong) happen every day and impact all of our results, yet few people invest in the skills for holding them well. Studies show that the inability to discuss a problem can be more destructive than the problem itself. Issues like poor productivity, declining quality, lack of teamwork, or strained relationships are often the effects of crucial conversations that aren't being held or aren't being held well. Learn to step up to high stakes conversations skillfully and respectfully and begin to resolve the problems.
The Four Crucial Conversations for Financial Agility (Financial Groups)
Financially agile companies adapt to changing economic circumstances far more rapidly and effectively than the rest of the pack. A study of 1,400 executives and managers attributed thier financial agility to the capacity to handle four crucial conversations around fiscal challenges.
Silence Kills, The Seven Crucial Conversations for Healthcare (Healthcare)
Every year, 195,000 people die in U.S. hospitals because of medical mistakes. Often, well-intentioned professionals in healthcare organizations choose not to speak up when they're concerned with the behavior, decisions, or actions of a colleague. The study, Silence Kills: The Seven Crucial Conversations for Healthcare, conducted by VitalSmarts in conjunction with the American Association of Critical-Care Nurses, links people's ability to discuss emotionally and politically risky topics in a healthcare setting with key results.
Influencer, The Power to Change Anything (Healthcare)
Influencer draws on the best practices of many of the world's leading change agents and on five decades of social-science research to create a powerful model for changing behavior. You'll follow the experiences of influence masters who have succeeded in solving some of the world's most profound problems. Examples ranging from major healthcare reform to reversals of destructive social behaviors to unprecedented corporate turnarounds will illustrate how a proven set of skills makes change not only achievable but sustainable.


  • Healthcare
  • Keynote (Business)
  • Teamwork/Team Building (Crucial Conversations)


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