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Mark Sanborn

  • NY Times Best Selling Author
  • Hall of Fame Keynote Speaker
  • Global Expert on Leadership, Customer Service, and Organizational Performance
Fee Range*
$25,000 - $30,000
Traveling From
Colorado

Mark Sanborn, CSP, CPAE, is an international bestselling author and award-winning keynote speaker on leadership, customer service, business growth, and organizational performance. Mark has given more than 3,000 presentations in every US state and in 14 countries. He is a New York Times bestselling author of eight books, including The Fred Factor, which has sold over two million...

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Mark Sanborn, CSP, CPAE, is an international bestselling author and award-winning keynote speaker on leadership, customer service, business growth, and organizational performance.

Mark has given more than 3,000 presentations in every US state and in 14 countries. He is a New York Times bestselling author of eight books, including The Fred Factor, which has sold over two million copies worldwide.

Mark has developed numerous video and audio training programs, which are currently taught by Crestcom International in 90 countries. He is also the Leadership Expert in Residence at High Point University.

The President of Sanborn & Associates, Inc., an idea lab dedicated to developing leaders in business, Mark has been hailed as one of the top leadership experts in the world.

Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession.

Mark’s list of clients includes renowned brands such as Costco, Enterprise Rent-a-Car, FedEx,Harley-Davidson, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster,ESPN, GM, IBM, Avnet, St. Jude Children’s Research Hospital, Sandvik, and John Deere.

Mark is married to Darla, and they have two adult sons, Hunter and Jackson. They also have a perpetual puppy named Tini, whose bark is bigger than her bite.

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Mark Sanborn in Media

Speaker Programs

How to Create an Engaged and Inspired Team
In a rapidly changing world, with challenges at every turn, being an extraordinary leader comes down to learning ordinary practices and doing them just a little bit better. Drawing upon 40+ years of expertise in ...more
In a rapidly changing world, with challenges at every turn, being an extraordinary leader comes down to learning ordinary practices and doing them just a little bit better. Drawing upon 40+ years of expertise in the business realm, Mark Sanborn’s mission has consistently been to shape the leader within each of us. He guides organizations with unwavering dedication, helping them understand that while circumstances may shift, the timeless principles of leadership remain steadfast, and ultimately exist in all of us. ...less
How Doing a Little Extra Creates Huge Results
Based on the phenomenal success of his international best-selling book, The Fred Factor, Mark has become the leading expert on how to turn ordinary into extraordinary. In a world where customer service can often feel ...more
Based on the phenomenal success of his international best-selling book, The Fred Factor, Mark has become the leading expert on how to turn ordinary into extraordinary. In a world where customer service can often feel mundane and lackluster, it's time to revolutionize the way we engage with customers, colleagues, and vendors. In this dynamic keynote, Mark equips businesses with the tools and strategies to elevate their customer service experience from ordinary to extraordinary. ...less
Little Everyday Actions that Create Remarkable Outcomes
In today's competitive business landscape, organizations need to transcend mediocrity and strive for extraordinary performance. By cultivating a culture of passionate doers, this program equips leaders and teams with the mindset, strategies, and tools necessary ...more
In today's competitive business landscape, organizations need to transcend mediocrity and strive for extraordinary performance. By cultivating a culture of passionate doers, this program equips leaders and teams with the mindset, strategies, and tools necessary to surpass ordinary performance and achieve exceptional results. By fostering a sense of purpose, igniting enthusiasm, and driving accountability, organizations can unleash their collective brilliance and thrive in an increasingly dynamic environment. ...less

Reviews

“He knocked it out of the park! Mark was amazing in how he tailored his message of going above and beyond with our audience and industry. Top speaker to date!”

- REGAL CINEMAS

“Wow! What a wonderful, powerful message. Everyone is still talking about it and various managers throughout our company are calling us to see if we have more books, because they want to introduce The Fred Factor to others in their departments who were not lucky enough to experience your speech live.”

- TOYOTA FINANCIAL SERVICES

“I was extremely pleased with your performance and overwhelmed that you hit every single key message about McDonald’s that I gave you. You definitely exceeded our expectations.”

- MCDONALD'S CORPORATION

“Needless to say, Mark, you scored a home run with the way you integrated the facts about Doubletree into your message. Everyone in the audience was spellbound by the amount of information you had about our company. Kindly make sure to include the Doubletree Hotels Corporation to your list of many, many satisfied clients.”

- DOUBLETREE HOTELS

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