Speaker Programs
USING HYBRID WORK TO IMPROVE RETENTION AND PRODUCTIVITY WHILE CUTTING COSTS
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to use hybrid work as an instrument to improve retention and productivity while cutting costs. Many leaders rely on traditional office-centric collaboration ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to use hybrid work as an instrument to improve retention and productivity while cutting costs. Many leaders rely on traditional office-centric collaboration and leadership styles in managing hybrid teams. Yet research conclusively demonstrates that, instead of incrementally improving on the old-school office-centric approach, the best outcomes in managing hybrid teams come from adopting a flexible hybrid-first work model. Doing so results in much higher retention and productivity, reduces costs, and boosts engagement, innovation, collaboration, and risk mitigation. A hybrid-first team-led model involves best practices adapted specifically to hybrid work contexts. Such best practices include virtual coworking, weekly performance evaluations, addressing proximity bias, and a culture of "Excellence from Anywhere," all of which have been shown to be highly effective in real-world practical settings. Through adopting these best practices based on this training, you will empower yourself and your team to maximize retention, productivity, and cost savings in our increasingly-disrupted future of work. ...less
DEFEATING THE FOUR HORSEMEN OF THE MANDATED RETURN TO OFFICE: EMPLOYEE RESISTANCE, ATTRITION, QUIET QUITTING, AND DEI
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to defeat the four biggest problems associated with the mandated return to office: employee resistance, attrition, quiet quitting, and diversity, equity, and ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to defeat the four biggest problems associated with the mandated return to office: employee resistance, attrition, quiet quitting, and diversity, equity, and inclusion. After announcing a return to the office, many leaders feel surprised at the extent of the first horseman: resistance. Such resistance may involve public criticism and complaints, as well as refusals to come in at all or for the mandated hours. Mid-level managers often refuse to hold their staff accountable and enforce a mandated return to office. The second horseman faced by leaders is attrition. That includes a small number of people quitting on the spot, but many starting to look actively for a new job once they find out about the return to office. The third horseman is quiet quitting, meaning staff disengaging and doing the minimum necessary to not get in trouble. Finally, the fourth horseman is a serious blow to diversity, equity, and inclusion. Underrepresented groups – blacks, LGBTQ, parents, women, people with disabilities – tend to have a much stronger preference for remote work. They quit in much higher numbers than white males over mandated returns to office. In my consulting for 21 companies in returning to the office, I developed a number of best practices to address each of these four horsemen effectively, as well as clear metrics to measure the success of your return to office. This training offers case studies and best practices based on my experience, and by adopting the methods from this training, your team will excel at measuring and minimizing resistance, attrition, and quiet quitting, while protecting diversity, equity, and inclusion. ...less
BECOME A HYBRID WORK LEADER VIA BEHAVIORAL SCIENCE
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to become a hybrid work leader using evidence-based cognitive science techniques. Many leaders rely on traditional office-centric collaboration and management styles in ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to become a hybrid work leader using evidence-based cognitive science techniques. Many leaders rely on traditional office-centric collaboration and management styles in managing hybrid teams. Yet research conclusively demonstrates that, instead of incrementally improving on the old-school office-centric approach, the best outcomes in managing hybrid teams comes from adopting a flexible hybrid-first work model. Doing so results in much higher retention, productivity, engagement, innovation, collaboration, cost savings, and risk mitigation. A hybrid-first model involves best practices adapted specifically to hybrid work contexts. Such best practices include asynchronous brainstorming, remote coworking, virtual water coolers, weekly performance evaluations, addressing proximity bias, and a culture of "Excellence from Anywhere." This training offers case studies and best practices that you need to most effectively manage hybrid staff. Through adopting the methods from this training, your team will excel in retention, productivity, innovation, collaboration, cost savings, and risk management, thus enabling you to become a hybrid leader in our increasingly-disrupted future of work. ...less
HOW TO SOLVE THE PROBLEM OF INNOVATION IN HYBRID AND REMOTE WORK VIA BEHAVIORAL SCIENCE
Solving the problem of innovation in hybrid and remote work is key to seize competitive advantage in the post-pandemic world. Techniques like traditional brainstorming meetings work poorly for hybrid and remote teams. And the lack ...more
Solving the problem of innovation in hybrid and remote work is key to seize competitive advantage in the post-pandemic world. Techniques like traditional brainstorming meetings work poorly for hybrid and remote teams. And the lack of hallway conversations impair spontaneous idea generation. That's why so many leaders want everyone to return to the office. However, cognitive and behavioral science research shows that these leaders simply fail to apply best practices for effective user experience to solve the problem of innovation in hybrid and remote work. This presentation will delve into the nuts-and-bolts of two research-based techniques - one for deliberate innovation and one for spontaneous innovation - that forward-looking companies have been using successfully to outpace their competitors. This presentation offers case studies and best practices from these companies that you need to seize an innovation advantage in hybrid and remote work.
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LEADING CHANGE MANAGEMENT VIA BEHAVIORAL SCIENCE
In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills in leading change management by addressing people's fears about change and inspiring them to follow you to your vision of a brighter ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills in leading change management by addressing people's fears about change and inspiring them to follow you to your vision of a brighter future. To do so, the presentation uses groundbreaking research in cognitive neuroscience and behavioral economics to help you gain abilities in the cutting-edge field of social intelligence. Social intelligence is the strategic capacity to evaluate and influence other people's emotions and relationships. With our world growing increasingly disrupted and interconnected, you know how critical it is for you to empower others to overcome resistance to change. Such resistance represents a basic part of human psychology due to fears of uncertainty and loss of stability that come with any significant shifts. Social intelligence enables you to overcome these fears and inspire positive emotions about your vision of the future, through critical skills that include cultivating valuable relationships, engaging stakeholders, empathetic listening, curious questioning, improving teamwork, mediating and resolving conflicts, reframing, exhibiting leadership presence, and motivating your organization's employees to achieving your change objectives. Pioneering change management leaders at the forefront of innovation are increasingly integrating social intelligence-based strategies into their change management toolkit to help address fears about change and inspire others to follow them to their vision of a brighter future. This presentation will offer you case studies and best practices from these innovative change management leaders, combined with groundbreaking research in social intelligence, to give you the most critical skills and take-aways that you need to lead change management effectively. ...less
IMPROVING EMPLOYEE ENGAGEMENT VIA SOCIAL INTELLIGENCE
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to improve employee engagement through gaining social intelligence skills. A 2018 Gallup survey showed that only 34% of all employees feel engaged ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to improve employee engagement through gaining social intelligence skills. A 2018 Gallup survey showed that only 34% of all employees feel engaged in their work. Over two-thirds do the minimum required to get by and will leave your employment the minute they get a better opportunity. Such high disengagement not only undermines employee retention, but also seriously reduces productivity. Fortunately, cutting-edge research in cognitive neuroscience and behavioral economics has recently found simple yet effective employee engagement strategies. Deploying them requires refining your social intelligence, the strategic capacity to evaluate and influence other people's emotions and relationships. Boosting your social intelligence skills - including cultivating valuable relationships, empathetic listening, improving teamwork, mediating and resolving conflicts, reframing, stakeholder engagement, and motivating people - will give you the critical tools you need to improve employee engagement. Pioneering leaders at the forefront of innovation are increasingly integrating social intelligence-based strategies into their employee engagement toolkit. This presentation will offer you case studies and best practices from such innovative leaders, combined with groundbreaking research in social intelligence, to give you the most critical skills and take-aways that you need to improve dramatically employee engagement.
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FUTURE-PROOFING SUCCESS USING BEHAVIORAL SCIENCE
In this engaging, interactive, and entertaining presentation, you will dramatically improve your future-proofing skills. Future-proofing refers to the capacity to forecast and prepare to address upcoming threats and seize new opportunities. While we can all ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your future-proofing skills. Future-proofing refers to the capacity to forecast and prepare to address upcoming threats and seize new opportunities. While we can all agree that future-proofing is key to success in our increasingly disrupted world, it's a surprisingly difficult practice to get right. That's due to our mental blindspots, dangerous judgment errors what research in cognitive neuroscience and behavioral economics calls cognitive biases. Fortunately, cutting-edge studies have uncovered effective future-proofing techniques that address such dangerous judgment errors. This presentation combines case studies, best practices, and groundbreaking research in future-proofing, to give you and your team the most critical skills and take-aways to excel at anticipating and defeating future threats while seizing opportunities.
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HOW OUTSTANDING LEADERS AVOID DECISIONS LEADING TO PEOPLE DISASTERS
In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills at making excellent decisions about people. Many leaders struggle to retain important employees, lack succession plans to address key people leaving, and ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills at making excellent decisions about people. Many leaders struggle to retain important employees, lack succession plans to address key people leaving, and have no or weak internal leadership development programs to prepare future leaders to replace those who leave. Some senior leaders find it challenging to motivate those in managerial roles in their company to have difficult conversations with subordinates, leaving such conversations on the shoulders of the senior leader. Destructive leadership conflicts plague the C-suites of many organizations, whether due to personality differences, turf wars, or divergent visions of the goals of the business and the methods required to reach them. Tensions within departments or between departments - such as production vs. sales or legal vs. everyone else - result in weakened performance that undercuts market share and causes the loss of top clients. Strong emotions such as fear of failure or desire to avoid losing face drives employees to sacrifice much larger future gains for the sake of short-term profits, gravely damaging the long-term potential of their companies. These and many similar problems result in disastrous consequences for your bottom line. Cutting-edge research in cognitive neuroscience and behavioral economics shows that the large majority of such people-related disasters stem from one or a number of poor decisions. These bad decisions result from unconscious dangerous judgment errors that scholars call cognitive biases. Fortunately, recent behavioral economic decision science has shown how simple yet effective decision-making strategies can enable you to protect yourself and those you lead from cognitive biases and consequently avoid disastrous people-related decisions. Pioneering leaders at the forefront of innovation are increasingly integrating such strategies into their leadership judgment processes to help the teams and organizations they lead identify and address such mental blindspots and prevent people decision-making disasters. This presentation will offer you case studies and best practices from these innovative leaders, combined with groundbreaking research in decision science, to give you the most critical skills and take-aways that you need to help yourself and those you lead make the best people decisions. ...less
DEFEATING UNCONSCIOUS BIAS VIA EMOTIONAL AND SOCIAL INTELLIGENCE
In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills in addressing unconscious bias in yourself and in others in your team and organization. Cutting-edge research in cognitive neuroscience and behavioral economics ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills in addressing unconscious bias in yourself and in others in your team and organization. Cutting-edge research in cognitive neuroscience and behavioral economics shows that we all suffer from subtle and unconscious dangerous judgment errors called cognitive biases, which cause us to make bad decisions in evaluating people. By refining your emotional intelligence, which refers to skills in understanding and managing your emotions, you will gain awareness of when your feelings are likely to lead you into these mental blindspots and prevent yourself from falling into them. You will also raise your abilities in social intelligence, the strategic capacity to evaluate and influence other people's emotions and relationships. Social intelligence skills - including cultivating valuable relationships, engaging stakeholders, empathetic listening, curious questioning, improving teamwork, mediating and resolving conflicts, reframing, exhibiting leadership presence, and motivating others - will enable you to help those in your team and organization to notice unconscious cognitive biases and avoid them. Pioneering diversity leaders at the forefront of innovation are increasingly integrating emotional and social intelligence-based strategies into their efforts to help themselves and others address unconscious bias. This presentation will offer you case studies and best practices from these innovative leaders, combined with groundbreaking research in emotional and social intelligence, to give you the most critical skills and take-aways that you need to help yourself and others defeat unconscious bias. ...less
NO SHAME, NO GUILT: ADDRESSING DISCOMFORT WITH DIVERSITY AND INCLUSION USING BEHAVIORAL SCIENCE
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to address discomfort with diversity and inclusion. Typical diversity and inclusion programs rely on shame and guilt, in the form of confrontational, ...more
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to address discomfort with diversity and inclusion. Typical diversity and inclusion programs rely on shame and guilt, in the form of confrontational, blaming, and legalistic content. Unfortunately, behavioral economics and cognitive science research shows that such typical diversity and inclusion programs often struggles to reach their goals. That’s because our brains are wired to be tribal: they evolved for the ancient savanna environment when we lived in small tribes of 50-150 people, not the modern globalized multicultural environment. Thus, our intuitions and gut reactions are to be tribal, and when guilt and shame go against gut reactions, people often trust their gut over the typical diversity and inclusion programming. In fact, some research shows that such programming may backfire and cause even more unconscious bias due to resentment inspired by shame and guilt. What works much better is to inform people about the evolutionary psychology of how our minds cause us to feel tribal impulses, and that such feelings are natural. Yet they are not functional in the modern world, just like the desire to eat sugary foods was functional in the savanna environment but does not serve us well today. Moreover, people need to be given tools to address these intuitions – tools that don’t rely on shame and guilt. This training will address the evolutionary background of our impulses and instincts, showing that tribalism is natural but harmful in the workplace: even if our intuitions feel true, they are not to be trusted in evaluating others. In addition, audiences will learn research-based techniques to assess information about other people and make good decisions about them using emotional self-awareness tools and self-management tools to overcome tribalist impulses and elevate diversity and inclusion. ...less
HOW TO USE GENERATIVE AI TO SEIZE THE FUTURE
In this captivating and insightful presentation, you will gain a comprehensive understanding of how to harness the power of generative AI and transform it into a competitive advantage for your business. As the world continues ...more
In this captivating and insightful presentation, you will gain a comprehensive understanding of how to harness the power of generative AI and transform it into a competitive advantage for your business. As the world continues to evolve and technology advances, those who don't leverage generative AI effectively will fall behind in their ability to create, develop, and launch innovative ideas, products, and solutions. But what are the key benefits of using generative AI, and how can you overcome the potential challenges and limitations? This talk will provide you with a roadmap for success by delivering both high-level strategies and actionable tactics to help you make the most of generative AI in your specific context. You will see real-life examples and case studies that illustrate how leading companies are using AI to stay ahead of the competition and drive growth, innovation, and success. By the end of this presentation, you will be equipped with the knowledge and skills necessary to leverage generative AI and seize the competitive advantage you've been seeking. ...less
