Lee Cockerell

Former EVP of Operations for the WALT DISNEY WORLD; Author of "Creating Magic...10 Common Sense Strategies From a Life at Disney"

Fee Range?: $15,000 - $17,500
Traveling From: Florida

Biography
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Lee Cockerell retired as the Executive Vice President of Operations for the WALT DISNEY WORLD® Resort in Lake Buena Vista, Florida, a position he held for ten years. His responsibilities encompassed a diverse mix of operations, which included 20 » Read Full Bio

Lee Cockerell retired as the Executive Vice President of Operations for the WALT DISNEY WORLD® Resort in Lake Buena Vista, Florida, a position he held for ten years. His responsibilities encompassed a diverse mix of operations, which included 20 resort hotels with over 30,000 Guest rooms, 4 theme parks, 2 water parks, 5 golf courses, a shopping village & nighttime entertainment complex, a sports & recreation complex, and the ancillary operations support functions. The Resort serves millions of guests each year and employs 60,000 Cast Members.

Lee joined the Disney organization in July 1990 as Director of Food and Beverage and Quality Assurance for the Disneyland Paris hotels. Prior to joining the Walt Disney World Co., he spent seventeen years in various executive positions with the Marriott Corporation and eight years with Hilton Hotels.

Lee has served on the Heart of Florida United Way Board for six years including being the Chairman of the Board and a member of the Executive Committee and as Campaign Chairman for Central Florida. Lee served as a member of the Board of Trustees for the Culinary Institute of America in Hyde Park, NY; a member of the Board of Directors of the Production and Operations Management Society (POMS) and in 2005 Governor Jeb Bush appointed him to the Governor’s Commission on Volunteerism and Community Service where he served as the Chairman of the Board.

In 2008 Governor Brad Henry of Oklahoma named Lee as a Creative Ambassador to assist the state in leadership and business development.

Lee’s new book, Creating Magic...10 Common Sense Leadership Strategies From a Life at Disney is now available in ten languages as well as his iPhone and Android Creating Magic Leadership and Coaching On The Go Apps Lee and his wife Priscilla reside in Orlando, Florida. Lee enjoys teaching leadership, management and service excellence seminars, traveling, dining out and most of all spending time with his three grandchildren, Jullian, Margot, and Tristan..

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Media files by Lee Cockerell

  • Lee Cockerell: Media File 1

Speaker Programs (Click on each program to view the description)

You Can Create Disney Magic Too!
Disney Magic is created with a simple formula of having better cast members (employees) because they hire and promote more carefully; train, test and enforce their training and simply train their teams better. Better leaders create a great culture and environment for your front line cast, so they take care of guests because they want to and not because they have to! "It is not the Magic that makes Disney World work; It's the way we work that makes it magic!"
Time/Life Management
Learn how to put more control into all parts of your life through this simple system for planning and carrying out your responsibilities. Learn the most important question to ask yourself every morning before you start your day. Learn the four steps in planning each and every day (the fourth one being the key to a happy and successful life). Learn what you can do today to avoid having a long list of regrets later in your life when it is too late. Learn how to maintain strong relationships, prepare yourself for the future, maintain good health and reduce stress in your life. Learn a simple system for doing what has to be done, when it has to be done, in the way it should be done, whether you or those around you like it or not. Lee has taught this seminar to more than 75,000 people over the last 25 years with extraordinary success.
Forget About Diversity (Diversity/ Corporate Culture)
Lee has cracked the code on how to achieve the diversity all organizations desire. Learn the ten things leaders must do to create an inclusive workplace that leads to a diverse workforce. Learn why diversity is not the goal, but the outcome for organizations. Learn the difference between being diverse and being inclusive. Learn what all humans want the most. Give it to them and they will reward your organization with excellent results. Lee has taught this seminar all over the world. His message resonates and is appreciated by all. We live in a time when your attitude and the respect you show all people will determine the effectiveness of your results.
YOU Can Create Magic Too! (Business, Customer Service, Leadership)
Learn how "you can create magic too" in your business. Learn exactly what you must do to be perceived as a great leader. Learn why you must understand the big difference between management and leadership. Learn how to practice great leadership that will ensure you leave a legacy. Learn about the free fuel we all have and don't use enough. Learn four simple ways to set your organization apart in the eyes of your customers and your employees. Learn why the customer does not come first. Learn the most important leadership behavior that will ensure success for you in all parts of your life. Lee has delivered this powerful yet simple message to audiences all over the world. His ratings are continually in the 4.5 to 4.75 range on a five-point scale.

Topics

  • Diversity
  • Leadership
  • Time Management
  • Top Executive

Tags

Lee Cockerell Speaker, Walt Disney World Resort & Customer Service, Booking Agent, Agency, Contact, Speeches

 

Books

More Information

For more information about Lee Cockerell please call 1.877.8TALENT or email us.