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Matthew Griffin

  • Multi-award winning Futurist
  • 15X Author of the "Codex of the Future" Series
  • Expert in Disruption and Innovation, Geopolitics, Leadership, and Technology
  • Fmr Director at IBM & Fmr Global Head of Sales for Atos (Europe’s largest technology SI)
  • YouTube Global Top 1%
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Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a “walking encyclopaedia of the future” and a “futurist Polymath.” 15-time best selling author of the “Codex of the Future” series, Matthew is the Founder and Futurist in Chief of the 311 Institute,...

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Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a “walking encyclopaedia of the future” and a “futurist Polymath.” 15-time best selling author of the “Codex of the Future” series, Matthew is the Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.
An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.
As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.
Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.
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NASA's described Matthew Griffin as a "walking encyclopedia of the future" and a "futurist Polymath"

Matthew Griffin in Media

Speaker Programs

The Synthetic Shift: Redefining CX from Algorithm to Emotion
1. Org Design: From Silos to "Neural" Structures • Outline: Moving from functional departments to AI-orchestrated "pods." Horizon 1 focuses on automating workflows; Horizon 2 envisions self-organizing teams where AI agents manage cross-functional execution, reducing ...more
1. Org Design: From Silos to "Neural" Structures • Outline: Moving from functional departments to AI-orchestrated "pods." Horizon 1 focuses on automating workflows; Horizon 2 envisions self-organizing teams where AI agents manage cross-functional execution, reducing middle-management friction. • Focus: Organisational intelligence transformations (EXAMPLE CLIENT HERE: EY, GOOGLE) 2. Operations & Scale: The Zero-Latency Enterprise • Outline: Scaling personalisation without increasing headcount. Horizon 1 utilises predictive service to resolve issues before they occur. Horizon 2 transitions to "Generative Operations," where CX infrastructure builds itself in real-time based on live customer data, AKA “The Agentic Core” • Focus: Infinite scalability. (EXAMPLE CLIENT: SIEMENS, KEYNOTE ON YT CHANNEL, ALSO INFOSYS) 3. Leadership & Creative: The Curator’s Mandate • Outline: Leadership shifts from "doing" to "curating." Horizon 1 leverages AI for creative brainstorming and rapid prototyping. Horizon 2 requires leaders to manage "Sentient Brands," where AI maintains brand voice across millions of autonomous, unique interactions. • Focus: Human-AI synergy. (EXAMPLE CLIENT: COCA COLA, PEPSICO, WPP) 4. Cognitive Overload: Winning the Attention Economy • Outline: Solving the "Choice Paradox" in automated landscapes. Horizon 1 uses AI to simplify interfaces. Horizon 2 moves toward "Anticipatory CX," where AI filters information to prevent burnout, prioritising emotional resonance over sheer data volume. • Focus: Mental load reduction. (EXAMPLE CLIENT: US IVY LEAGUE UNIVERSITIES) 5. Future-Forward: The Era of Biological CX • Outline: Moving beyond screens to sensory and emotional automation. Horizon 1 masters conversational AI. Horizon 2 integrates biometric feedback to adjust CX in real-time based on the customer’s physiological stress or delight levels. • Focus: Emotional intelligence at scale. (EXAMPLE CLIENTS: MICROSOFT, AND VARIOUS) ...less
TRENDS COME AND GO . BUT FORESIGHT IS FOREVER .
When new technologies and trends emerge many keynote speakers seem to become experts over night – you know the ones, the so called experts that right up until that moment had never ever talked about ...more
When new technologies and trends emerge many keynote speakers seem to become experts over night – you know the ones, the so called experts that right up until that moment had never ever talked about the subject they say they’re now an expert in. We saw this with Blockchain and Web 3.0, the Metaverse, and Generative AI, and we will see it again with Quantum Computing, and many other technologies and trends. Matthew by contrast has an impressive track record. He sees many of these technologies and trends emerging a decade or more out with examples including Generative AI, DeepFakes, and Synthetic Content which he’s been discussing with clients including Bloomberg and others since 2017 – a year before Gartner spotted them – the rise of innovative AI with Upgrade100, the Democratisation of Expertise with WIRED, Digital Humans and AI’s that build new AI’s with RWE, and even autonomously built and run AI businesses with Accenture in 2019 – 5 years before Sam Altman discussed the concept – and many others. So ask yourself: Who would you prefer, an over night expert or the actual expert? ...less

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