Joseph Michelli
- Author of "The Zappos Experience: 5 Principles to Inspire, Engage, and WOW"
- Authored: "The Ritz-Carlton Way" & "The Starbucks Experience"
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a… » Read Full Bio